Shipping & Delivery
Because every pet leather carving is individually handcrafted, our products require additional production time before shipping.
Production Time
After you approve the final design, the handmade production process usually takes approximately 5–8 business days.
Please note that the 5–8 day production time begins only after the final design has been approved.
Order Queue
We are a small handmade studio, and every piece is created individually by hand.
Because we receive a limited number of orders at a time, orders are completed according to our current production queue.
If your order is near the front of the queue, you may receive your artwork in approximately two weeks.
If your order is further back in the queue, the total waiting time may be approximately one month or longer.
Shipping
Once your artwork has been completed, it will be carefully packaged and shipped to the address provided at checkout.
You will receive tracking information when your order has been shipped, whenever tracking is available for your shipping method.
Please make sure your shipping address is correct before completing your order.
We are not responsible for delays caused by incorrect addresses, customs clearance, weather, carrier disruptions, or other circumstances beyond our control.